Support

jsTVBox Support

IMPORTANT NOTE:

90% of all technical problems can be explained easily in a matter of seconds. We have assembled a comprehensive list of topics on our tutorial videos that jump directly to the answer to your problem. This is much better than having to watch a six minute video to get the answer to a ten-second question.

If your problem isn’t resolved by going through the video clips, understand that our first question will be “Did you watch the video on how to fix this?” If your answer is “Not yet.” then we’ll politely request that you go back to this page, because videos are much more effective than phone support since we can actually be showing you what’s happening on your TV screen while we’re answering your question. And our video support is available 24/7 with no wait times!

 

Remote Control Buttons

Connection Diagram

Troubleshooting

 

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